Silicon Avenue, Cybercity, Ebene 72201, Mauritius

System Administrator

Full Time
Posted 5 months ago

Description of role:

  • Installation, configuration, backup and troubleshooting of operating system(s), application software or databases or network devices under responsibility while ensuring continuity of business for all stakeholders.

Main Responsibilities:

  • Provide first line support on Personal Computers (PCs) & laptops to internal users
  • Assist superiors in managing systems/databases/network proactively
  • Installation & configuration of internal systems:
    • Windows and Linux OSs including network configuration,
    • MS Office 365 with Outlook,
    • Antivirus software,
    • Configure network printers.
  • Diagnose/troubleshoot technical issues
  • Upgrade IT systems & network infrastructure
  • Install servers, devices, systems software and firewalls
  • Follow licenses and renewals of Windows, Office 365, antivirus software
  • Manage Antivirus server software and ensure regular signature updates
  • Responsible for managing SharePoint & Exchange mail server.
  • Ensure backups of data:
    • Office 365,
    • LAN Windows 2022 servers,
    • CCTV & Access control systems,
    • PABX data,
    • Mail server data.
  • System & LAN security. Ensure:
    • Latest security patches applied on servers & workstations,
    • Apply necessary patches & operating systems hardening
    • Apply recommended ISO27001 mitigating controls
    • Bit-locker disk encryption & DLP configured on all PCs/laptops,
    • Users regularly update antivirus software and perform scan on PCs/laptops
    • Monitor performance of WIFI access points
    • Follow up on change requests
  • Maintain inventory & keep track of all IT assets
  • Responsible to scrap & dispose old/unused IT equipment
  • Assist Senior System Administrator in:
    • Purchasing IT equipment and necessary software,
    • Contacting potential suppliers,
    • Conducting Proof of Concepts,
    • Comparing between several POC products and recommending best solutions,
    • Conducting risk assessments of IT assets.
  • Train new system users and set up their accounts
  • Monitor the performance of servers, software and hardware
  • Adhere to company’s BCP/DRP procedures
  • Ensure a malware free environment
  • Update technical documentation & ability to write concise/precise reports
  • Attend to issues as raised by stakeholders
  • Any other cognate duties assigned by Head of Department

Candidate Profile:

  • Diploma in IT with any IT related certifications
  • At least 2 years relevant working experience
  • Ability to work outside of normal hours and attend urgent issues whenever required
  • Email writing and management reporting skills
  • Good communication skills
  • Ability to translate technical jargons into simple terms

Job Features

Job Category

Network, Infrastructure and Security

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