Silicon Avenue, Cybercity, Ebene 72201, Mauritius

About us

Who we are

Mauritius Network Services Limited was incorporated in 1994 on a public private partnership model and has evolved over the years to be a trusted partner to Government, Businesses and Citizens for trade and business facilitation.

MNS was set-up with a clear mission to facilitate international trade procedures by developing and operating trade facilitation information systems in line with guidelines established by UNECE, World Customs Organisation, and other international standards.

This mandate was carried out by pioneering the implementation of the TradeNet Single Window system and undertaking at the same time the bold initiative to develop a Customs Management System (CMS). Subsequently, the services of MNS were requested to implement and operate the TradeLink Single Window which enables traders to submit sensitive import-export permits and clearance trade data to eleven other government agencies (OGAs) for approval.

The implementation of the CMS in conjunction with TradeNet has significantly reduced time for international trade, lowered trade transaction costs, eliminated duplication of information capture by different agencies, ushered in a paperless environment, and improved transparency of procedures.
The well-known UN/CEFACT Recommendation No. 33 on National Single Window – 2005 refers to our TradeNet system as an example of Single Window. In addition, the World Bank Ease of Doing Business Report 2020 ranks Mauritius 13th globally, and 1st in Africa among 190 countries.

Over the years, MNS was called upon to develop other projects to further improve the business environment in Mauritius through digitization of a number of key government processes.

These include the Company and Business Registration Information System ( ‘CBRIS’), the eCourier System, the Sanitary and Phytosanitary System and the Electronic Tax Refund System.

Click on the button below for the evolution of MNS from its early start in 1994 to implement the TradeNet system to the latest systems which were recently launched.

Established in 1994

MNS Product Roadmap

What we do

Single Window to submit application for permits for import/export processing and clearance

Online system to apply for Preferential as well as Non-Preferential Certificate of Origin

Electronic platform for the trade community to submit trade related documents to Customs and other stakeholders

Online system for declaration and processing of consignments coming by Courier of category II & III.

Customs Management System
Customs Management System

Comprehensive back-office system for Customs organizations to support import & export processes and improve compliance to local and international trade

Warehouse Management System
Warehouse Management System

Monitoring system for Customs to manage and control the stock movement from warehouse and ex-warehouse

Freeport Online Tracking System
Freeport Online Tracking System

Online System for Customs to monitor cargo movements in the Freeport zone

Online Portal for application of Sanitary & Phytosanitary certificates for the export of Plants, Animals from Mauritius

Online platform to submit statutory tax returns and payment of taxes by corporate entities

Back-office system for processing of refund for Duty and VAT at the airport and port

Online system for registration & incorporation of companies and submission of financial returns

Online system for registration Cooperative Societies and submission of financial returns

Online system for Insurance companies to submit monthly pension data to the Revenue Authority

Online system for government agencies and public enterprises to submit information with regard to terms of Loan, Outstanding debts and overdraft facilities

Our Purpose

Our purpose is to implement, operate and maintain digital systems and services to enable secure, cost-effective and reliable interactions government agencies, businesses and citizens, anywhere, anytime. Our Mission is to ensure that only Data should move and not People.
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Where we are

Find out where we are and how to contact us

Our unique selling proposition

Trusted Partner to Government, Businesses and Citizens for Digital Transformation Solutions

Domain & Functional Experts

SaaS Model

Technology Specialists

Customer Service Team

Our Board Members

Our Passionate Team

Please click on the team avatar to know more about our Senior Leadership Team

Rajnish Hawabhay

Chief Executive Officer

Mr. Rajnish Hawabhay has more than 25 years of experience in the ICT Sector. From 1999 to 2003, he served as IT Manager at Cargo Handling Corporation Ltd. He subsequently joined the Central Informatics Bureau as Project Manager.

From 2008 to 2014, he served as Acting Director of the Central Informatics Bureau and in November 2014, he was appointed Chief Technical Officer at the Ministry of Information Technology, Communication and Innovation.

And, currently he is the Chief Executive Officer of the Mauritius Network Services Ltd.

Mr. Rajnish Hawabhay holds a B.Tech. (Hons.) Computer Science and Engineering, a Master in Leadership Development in ICT and the Knowledge Society and a Master's degree in Business Administration with Specialisation in Finance.

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Bernard Chan Sing

Chief Product Officer

Bernard is responsible for the strategy, roadmap, and feature definition of MNS product lines. In his more than 30 years in the IT industry, working closely with cross functional teams, and with a good blend of business and technical savviness, he has spearheaded the development and implementation of e-gov systems for Trade, and Business facilitation, while acquiring an in-depth knowledge of these domains. In addition, he has a good understanding of technologies like AI/ML, and Blockchain, and their applicability in the mentioned domains.

He holds a BSc in Computer Science from Simon Fraser University, Canada.

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Neelchandra Bhiwajee

Head of BD and Marketing

Neel is an IT professional with over 20 years of experience in Business Development, Project Management and Strategic Information Planning. He has been working on multiple ICT projects in the Indian Ocean and in Africa.

He holds a Degree in Commerce with specialization in Banking & Finance and a Master Degree in Computer Management from the University of Pune (India). Prior joining MNS, Neel was Chief Operation Officer at Infinitech (2015-2020) with additional responsibility for Business Development.

From 1999 to 2015, Neel was an employee at DCDM Consulting, where he joined as a consultant and later promoted to project manager. He gained considerable knowledge and experience during his stay at DCDM Consulting, whereby he had ample opportunities to implement systems and provide IT consultancy services in various sectors namely Banking, Hospitality, Agriculture, Retail, Warehousing, Milling, Waste Management, Transport and Government in Mauritius, Kenya, Uganda, Mozambique, Rwanda, Tanzania and Botswana.

His services were also solicited for part-time lecturer at the University of Technology Mauritius, MANCOSA and Rushmore Business School.

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Corinne Lai Man Chun

Head of Service Delivery

Corinne holds a Bachelor of Commerce in Business Information Systems and Accounting, from the University of the Witwatersrand, South Africa and has over 20 years of experience in the IT industry. Her main area of expertise is in the implementation of e-Government solutions that improve trade and business facilitation.

She was part of the team that implemented TradeNet in Mauritius and in Ghana, accompanying and assisting the Customs authorities as well as the trading community to move towards paperless processes. She also has a rich experience working with Customs organisations, and was awarded a Certificate of Recognition form the World Customs Organisation for rendering exceptional service to the International Customs Community.

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Anand Hujoory

Head of IT Infrastructure and Information Security

Anand Hujoory is the ‘Head of IT Infrastructure & Information Security’ at MNS with the responsibilities of managing organization’s information systems and sustaining cybersecurity resilience. He carries 25 years of rich experience with the ability of executing IT strategy, focusing on operational excellence, achieving digital transformation goals and delivering value to clients.

He holds a BSc in Information Systems & Software Engineering at the British Computer Society. Anand is also certified in CCNA, CBCI, ITIL, CISM, CEH, ISO27001 Senior Lead Implementer.

As a security professional, Anand safeguards internal systems through layered-defense approach supported by ISO27001 framework. He also ensures in-house developed software follow secure coding practices which undergo rigorous security tests prior to deployment and delivery.

Anand is an active member of international bodies like ISACA, EC-Council & PECB.

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Feysal Rujbally

Head of Technology & Innovation

Feysal Rujbally is an experienced, hands-on software architect involved in the architecture, design, and implementation of microservices, service-oriented and distributed systems.

Before starting his career at MNS, Feysal worked several years for international companies where he gained experience in software development and architecture.

He has been in the software industry since 2008 and has significant experience and expertise in application, integration, and enterprise architecture. He led the revamping of development, methodologies and technology stack across the organisation.

Deeya Hulloowan

Head of Human Resources and Administration

Deeya Hulloowan has a Bachelor’s degree in Human Resources Management and a Master’s in Business Administration. She is also an NLP Practitioner and a Mental Health First Aider from the MHFA, England.

Deeya brings with her over 15 years of specialised experience in Human Resources. Over the years, she has worked for both multinational companies and local firms across several sectors such as ICT, Financial Sector, Pharmaceuticals, Recruitment & HR Consultancy, and others. Her experience is primarily focused on Strategic HR Business Partnering, Operational HR, and the implementations of Best Practices in the field.