For internal staffs only

About us

Mauritius Network Services Limited, an equal opportunity employer was incorporated in 1994 on a public private partnership and has evolved over the years to be a trusted partner to Government, Businesses and Citizens for trade and business facilitation. Our purpose is to implement, operate and maintain digital systems and services to enable secure, cost-effective and reliable interactions government agencies, businesses and citizens, anywhere, anytime.

Purpose of the job

As a Client Services Officer, you will be the frontline representative of our company, responsible for managing the registration process for our services, responding to client queries, resolving issues, and ensuring that our clients receive exceptional service. You will play a pivotal role in building and maintaining strong client relationships by working closely with various departments within our organization and coordinating with government agencies.

Main responsibilities

• Serve as the main point of contact for clients, addressing their questions, concerns, and requests promptly and professionally.

• Handle the end-to-end registration process for our services, including client onboarding, documentation, and data entry, to ensure a smooth and accurate setup

• Identify, troubleshoot, and resolve client issues, escalating complex cases as needed to ensure timely and effective solutions.

• Collaborate with internal departments and government agencies to facilitate seamless service delivery, ensuring that client needs are met efficiently.

• Maintain detailed and accurate customer records, ensuring data integrity and confidentiality throughout the process.

• Committed to working additional hours when required to achieve deadlines and maintain project timelines.

• Perform any other cognate duties as may be assigned.

Requirements

• HSC or equivalent

• At least 2 years of experience as a customer service, client relation, or a similar role.

Knowledge/ Skills/ Experience:

• Excellent verbal and written communication skills, combined with the ability to interact effectively with others.

• Strong problem-solving abilities.

• Ability to work effectively under pressure and manage multiple tasks simultaneously.

Additional Information:

All staff are expected to embody our core values, which serve as the foundation of everything we do and highlight the skills and behaviours essential for our success. These are:

• Passion: Approach your work with energy, dedication, and enthusiasm.
• Innovation: Bring fresh ideas to problem-solving and project improvement.
• Ownership: Take responsibility for assigned tasks, delivering consistent and reliable outcomes.
• Respect: Cultivate an inclusive, collaborative, and positive team environment.

Mauritius Network Services Ltd reserves the right to change, update, or withdraw any job vacancy without prior notice.
Posting a position on this website does not guarantee employment.
Only candidates selected for further consideration will be contacted.

About us:

Mauritius Network Services Limited, an equal opportunity employer was incorporated in 1994 on a public private partnership and has evolved over the years to be a trusted partner to Government, Businesses and Citizens for trade and business facilitation. Our purpose is to implement, operate and maintain digital systems and services to enable secure, cost-effective and reliable interactions government agencies, businesses and citizens, anywhere, anytime.

Purpose of the job

• Lead and manage projects using recognized best practices, frameworks, and methodologies (including Agile and traditional approaches where appropriate).
• Ensure projects are delivered on time, within scope, and within budget, while achieving expected business outcomes.
• Translate client requirements into clear project objectives and deliverables.
• Manage Drive cross-functional collaboration to ensure successful project and product delivery.

Main Responsibilities

Project & Financial Management

• Define project scope, goals, deliverables, timelines, and success criteria in collaboration with stakeholders.
• Ensure a minimum of 25% profitability target is achieved for each project.
• Prepare, manage, and track budgets, forecasts, and project financials.
• Manage vendor and partner contracts where applicable.

Agile & Operational Delivery

• Lead Agile ceremonies (daily stand-ups, sprint planning, retrospectives, reviews) and ensure Agile practices are embedded across projects.
• Implement hybrid or Agile project management techniques to improve delivery speed, transparency, and adaptability.
• Analyse and diagnose clients’ problem areas and provide strategic, actionable recommendations.
• Ensure solutions balance best practices with tailored approaches to meet client requirements.
• Oversee product/system implementation and monitor project KPIs against agreed milestones.
• Develop and maintain clear, actionable reporting dashboards highlighting progress, risks, and opportunities.
• Conduct data-driven analyses to address operational challenges and identify improvement opportunities.

Customer & Stakeholder Experience

• Build and maintain strong client relationships to foster collaboration and continuous improvement.
• Proactively identify risks, issues, and dependencies, and implement mitigation strategies.
• Produce high-quality management reports, presentations, and updates tailored to client and executive needs.
• Act as the main escalation point for clients and stakeholders throughout the project lifecycle.

Qualifications

• Bachelor’s Degree in IT, Computer Science, Engineering, Business, or related field.
• Minimum 6 years of proven project management experience in IT/technology-driven environments.
• Professional certifications preferred: PMP, PRINCE2, Agile Certified Practitioner (PMI-ACP), or Scrum Master.

Knowledge/ Skills/ Experience

• Strong knowledge and hands-on experience with Agile methodologies (Scrum, Kanban, SAFe, etc.).
• Excellent project planning, risk management, and resource allocation skills.
• Strong leadership skills with the ability to manage, coach, and motivate cross-functional teams.
• Excellent communication and presentation skills, with the ability to simplify technical jargon for non-technical stakeholders.
• High-level relationship management, negotiation, and conflict resolution skills.
• Analytical and problem-solving mindset with strong business acumen.
• Ability to manage multiple projects in parallel under tight deadlines.
• Flexibility to work outside of normal hours when required.

Additional Information:

All staff are expected to embody our core values, which serve as the foundation of everything we do and highlight the skills and behaviours essential for our success. These are:

• Passion: Approach your work with energy, dedication, and enthusiasm.
• Innovation: Bring fresh ideas to problem-solving and project improvement.
• Ownership: Take responsibility for assigned tasks, delivering consistent and reliable outcomes.
• Respect: Cultivate an inclusive, collaborative, and positive team environment.

Mauritius Network Services Ltd reserves the right to change, update, or withdraw any job vacancy without prior notice.
Posting a position on this website does not guarantee employment.
Only candidates selected for further consideration will be contacted.

About us: Mauritius Network Services Limited, an equal opportunity employer was incorporated in 1994 on a public private partnership and has evolved over the years to be a trusted partner to Government, Businesses and Citizens for trade and business facilitation. Our purpose is to implement, operate and maintain digital systems and services to enable secure, cost-effective and reliable interactions government agencies, businesses and citizens, anywhere, anytime. Reporting Line: Facilities Supervisor Purpose of the job This role involves ensuring the upkeep, repair, and functionality of our facilities and equipment to provide a safe, efficient, and pleasant environment for employees and visitors. Main Responsibilities

• Conduct routine inspections of buildings, equipment, and systems to identify and report any issues.
• Perform preventative maintenance and basic repairs on plumbing, electrical systems, AC, wall painting and general infrastructure.
• Respond promptly to maintenance requests and address any urgent repairs as they arise.
• Ensure timely completion of all maintenance tasks as per the maintenance schedules.
• Assist external contractors for specialized repairs and services as needed.
• Maintain accurate records of maintenance work, inspections, and inventory of supplies.
• Participate in technical discussions with maintenance contractors as and when required.
• Adhere to health, safety, and environmental regulations and company policies.
• Work with the Health & Safety Officer to ensure adequate measures and best practices are in place to prevent hazards or injuries at work with regards to office safety.
• Follow the ISO27001:2022 physical security guidelines ensuring MNS adheres to them all the time. Any non-compliance must be remedied within the shortest delay.
• To attend any planned or unplanned issues or emergency regarding the office premises.
• To set up, relocate and move any office property, within or outside the company.
• Available to attend work outside regular hours, including weekends and non-working days, to carry out scheduled maintenance interventions.
• Available for emergency maintenance interventions after working hours. (Such as Fire Alarm, Burglar Alarm, etc.)
• Assist in the procurement process but not limited to Petty Cash, PFR, RFQs.
• Any ad hoc duties as requested by management regarding maintenance or facilities related matters.

Additional Information: All staff are expected to embody our core values, which serve as the foundation of everything we do and highlight the skills and behaviors essential for our success. These are:

• Passion: Approach your work with energy, dedication, and enthusiasm.
• Innovation: Bring fresh ideas to problem-solving and project improvement.
• Ownership: Take responsibility for assigned tasks, delivering consistent and reliable outcomes.
• Respect: Cultivate an inclusive, collaborative, and positive team environment.

Mauritius Network Services Ltd reserves the right to change, update, or withdraw any job vacancy without prior notice. Posting a position on this website does not guarantee employment. Only candidates selected for further consideration will be contacted.

About us:

Mauritius Network Services Limited, an equal opportunity employer was incorporated in 1994 on a public private partnership and has evolved over the years to be a trusted partner to Government, Businesses and Citizens for trade and business facilitation. Our purpose is to implement, operate and maintain digital systems and services to enable secure, cost-effective and reliable interactions government agencies, businesses and citizens, anywhere, anytime.

Job Type: 

• 1 year contract

Job description:

• Issue of quotations and invoices to new or existing customers
• Follow up on pending billings with customers or monitor projects billings with project managers
• Allocation of payments to customers account, disconnection of overdue accounts or reconnection of customers
• Attend phone calls, reply to customer queries via phone or emails and send periodic statement of accounts
• Ability to perform cashier duties notably cash collection, issue of receipt and banking of cheques
• Document management on SharePoint, archiving of physical documents or inventory of files
• Ability of to create Purchase orders and processing of payment certificates
• Follow up on open Purchase orders, suppliers’ billings and HRDC refund process.
• Any other cognate duties.

Qualifications:

• HSC holders or ACCA Level 1

Skills:

• Preferably one year working experience
• Knowledge of an accounting software is a plus
• Basic to Intermediate Excel skills
• Microsoft tools

Mauritius Network Services Ltd reserves the right to change, update, or withdraw any job vacancy without prior notice.
Posting a position on this website does not guarantee employment.
Only candidates selected for further consideration will be contacted.

About us

Mauritius Network Services Limited, an equal opportunity employer was incorporated in 1994 on a public private partnership and has evolved over the years to be a trusted partner to Government, Businesses and Citizens for trade and business facilitation. Our purpose is to implement, operate and maintain digital systems and services to enable secure, cost-effective and reliable interactions government agencies, businesses and citizens, anywhere, anytime.

Purpose of the job

The ideal candidate will have to efficiently codes as per company’s best practices and methodologies to meet clients’ expectations of functionality and quality, within time and budget, produces documentation, interacts with clients.

Main responsibilities

• Develop robust, resilient, flexible, scalable and secure applications
• Ensure high quality deliverables through unit testing and code reviews
• Translate requirements specification into technical specifications
• Ability to work under pressure and within tight deadlines
• Autonomous and ability to plan own work
• Adoption of new technologies, methodology and tooling
• Stay up-to-date with new technology and best practices
• Write and maintain documentation

Requirements

• Degree in IT or equivalent
• Minimum 2 years of experience in Java
• Hands-on experience in Application & Database Design
• Good knowledge of OOP and conversant with Agile Methodology
• Good understanding of Design Patterns and UML.
• Good understanding of transactions and resource pooling
• Use of concurrent versioning systems (Git), Maven, CI/CD
• Experience with Spring Framework, Spring Batch, JPA (Hibernate / Spring Data), Message Broker (RabbitMq / Kafka)
• Experience with any JavaScript framework (jQuery, Vue.js, Angular, React), CSS and HTML
• Experience with Oracle database, MySql, Postgres and MongoDB
• Experience in REST webservices
• Unit/Integration testing
• Application of security practices into the software development process

Nice to have:

• Cloud experience
• Spring Cloud
• Kubernetes & Docker

Mauritius Network Services Ltd reserves the right to change, update, or withdraw any job vacancy without prior notice.
Posting a position on this website does not guarantee employment.
Only candidates selected for further consideration will be contacted.

About us:

Mauritius Network Services Limited, an equal opportunity employer was incorporated in 1994 on a public private partnership and has evolved over the years to be a trusted partner to Government, Businesses and Citizens for trade and business facilitation. Our purpose is to implement, operate and maintain digital systems and services to enable secure, cost-effective and reliable interactions government agencies, businesses and citizens, anywhere, anytime.

Purpose of the job

The ideal candidate will have strong experience in Java-based technologies, excellent problem-solving skills, and the ability to lead and manage a team of developers and testers in the delivery of high-quality software projects. The candidate will play a key role in day-to-day team management, project planning, task allocation, and ensuring the timely delivery of project milestones while fostering innovation and best practices within the team.

Main Responsibilities

• Lead and manage the day-to-day activities of a team of developers and testers to ensure efficient delivery of project goals and milestones.
• Oversee project management tasks, including planning, scheduling, progress tracking, and reporting on deliverables.
• Collaborate with business analysts, product owners, and other stakeholders to translate business requirements into actionable tasks for the team.
• Assign tasks, set priorities, monitor progress, and provide guidance to team members throughout the project lifecycle.
• Facilitate daily stand-ups, sprint planning, retrospectives, and other agile ceremonies as required.
• Guide and mentor team members; conduct code reviews and ensure adherence to coding standards and best practices.
• Oversee the software development process, including implementation, testing, and deployment.
• Identify project risks and propose mitigation strategies.
• Ensure performance, scalability, and security of applications.
• Take ownership of project issues and drive resolution.
• Participate in recruitment, onboarding, and performance reviews of team members as needed.
• Stay updated with emerging technologies and proactively suggest improvements to processes and tools.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

Knowledge/ Skills/ Experience

• 8+ years of hands-on experience in Java development with at least 2 years in a technical leadership role.
• Proficiency in Java, Spring Framework, Spring Boot, RESTful APIs, JPA/Hibernate.
• Strong understanding of software development life cycle, design patterns, and agile methodologies.
• Experience with CI/CD pipelines, unit testing frameworks, and version control systems (e.g., Git).
• Familiarity with relational databases (e.g., PostgreSQL, MySQL) and message brokers (e.g., Kafka, RabbitMQ).
• Excellent communication, leadership, and team management skills.
• Proven experience in project management and leading cross-functional teams.

Mauritius Network Services Ltd reserves the right to change, update, or withdraw any job vacancy without prior notice.
Posting a position on this website does not guarantee employment.
Only candidates selected for further consideration will be contacted.

About us

Mauritius Network Services Limited, an equal opportunity employer was incorporated in 1994 on a public private partnership and has evolved over the years to be a trusted partner to Government, Businesses and Citizens for trade and business facilitation. Our purpose is to implement, operate and maintain digital systems and services to enable secure, cost-effective and reliable interactions government agencies, businesses and citizens, anywhere, anytime.

Department: Business Development and Marketing

Reports to: Head of Business Development and Marketing

Employment Type: Fixed-Term (2 years)

Experience Level: Expert Level

Job Purpose:

We are seeking a dynamic and results-driven Business Developer with strong experience in the ICT sector to lead strategic growth initiatives and drive client acquisition. The ideal candidate will be responsible for identifying new business opportunities, expanding our client base, and supporting the marketing team in positioning our ICT products and services in the local and international markets.

Key Responsibilities:

• Identify and develop new business opportunities in the field of trade and business facilitation while leveraging market potential through the promotion and expansion of existing products and services.
• Drive strategic marketing initiatives to generate high-quality leads and increase brand visibility.
• Conduct market intelligence and competitor analysis to support strategic decision-making.
• Build and maintain strong client relationships with public and private sector organisations, including international clients.
• Prepare high-impact proposals, presentations, and responses to private and public RFPs and tenders.
• Collaborate with technical teams to understand product/service offerings and translate them into client solutions.
• Represent the company at industry events, exhibitions, and trade shows.
• Lead negotiations and close commercial deals in line with company objectives.
• Track and report on business development KPIs and maintain an up-to-date pipeline using CRM tools.
• To support Management in any other business development related projects and duties.

Key Requirements:

• Bachelor’s or Master’s degree in ICT, Marketing, Business Administration, or a related field.
• Minimum 5 years of experience in the field of ICT.
• At least 3 years of experience in business development or strategic marketing roles preferably in the ICT sector.
• Proven track record in closing high-value ICT deals and building client networks
• Strong understanding of ICT market trends, digital technologies, and client needs. (e.g., digital government, enterprise systems, managed services)
• Excellent interpersonal, negotiation, and communication skills.
• Experience with public sector procurement, ICT tenders, and grant funding is an advantage.
• Familiarity with CRM systems, data analytics, and digital marketing tools.
• Ability to work independently and in a cross-functional team environment.
• Willingness to travel regionally for business needs.

Mauritius Network Services Ltd reserves the right to change, update, or withdraw any job vacancy without prior notice.
Posting a position on this website does not guarantee employment.
Only candidates selected for further consideration will be contacted.

About us

Mauritius Network Services Limited, an equal opportunity employer was incorporated in 1994 on a public private partnership and has evolved over the years to be a trusted partner to Government, Businesses and Citizens for trade and business facilitation. Our purpose is to implement, operate and maintain digital systems and services to enable secure, cost-effective and reliable interactions government agencies, businesses and citizens, anywhere, anytime.

As a Senior Software Engineer at MNS, you will play a critical role in the design, development, and delivery of robust, scalable, and secure software solutions. You will lead and mentor a team of developers while driving best practices in software engineering. Your role will involve full-stack development, with a strong focus on Java-based backend systems and cloud-native applications. You will also be responsible for ensuring the adoption of modern technologies and methodologies to maintain MNS's edge in innovation and service delivery.

Responsibilities:

• Develop High-Quality Solutions: Design, develop, and maintain robust, flexible, scalable, and secure Java applications, ensuring high-performance and efficiency.
• Technical Leadership: Lead the development of complex software projects, ensuring adherence to best practices, performance, and scalability requirements.
• Mentorship & Collaboration: Mentor junior developers through code reviews, design discussions, and promoting the adoption of best practices. Facilitate team collaboration and knowledge sharing.
• Translate Requirements: Convert business and functional requirements into detailed technical specifications and solutions.
• Testing & Code Quality: Ensure high-quality deliverables through automated unit and integration testing, rigorous code reviews, and adherence to coding standards.
• Agile Development: Work collaboratively in an Agile environment, participating in sprints, planning, and team retrospectives.
• Troubleshoot & Resolve Issues: Identify, troubleshoot, and resolve software defects, ensuring continuous operation and system availability.
• Innovation & Adoption: Stay up-to-date with emerging technologies, tools, and best practices to drive continuous improvement and innovation within the development process.
• Security & Compliance: Implement and enforce security best practices throughout the software development lifecycle, ensuring compliance with industry standards (e.g., OWASP).

Required skills and Qualifications:

• Educational Background: Bachelor's Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of hands-on experience in Java development, with a strong focus on backend systems.
• Proficiency in Java Ecosystem: Expertise in Java, Spring Framework (Spring Boot, Spring Security, Spring Data), and experience with multi-threading, resource pooling, and transaction management.
• Full Software Development Lifecycle: Strong understanding of software engineering best practices, including coding standards, code reviews, CI/CD pipelines (Jenkins, Github Actions), and version control (Git, Maven).
• Database Expertise: Hands-on experience with relational and NoSQL databases such as Oracle, MySQL, Postgres, and MongoDB.
• RESTful APIs: Proficient in designing, building, and consuming RESTful services and APIs.
• Testing & Automation: Experience in unit testing and integration testing frameworks.
• Agile Methodologies: Demonstrated experience working in Agile environments (Scrum, Kanban).
• Problem Solving: Excellent problem-solving, analytical, and troubleshooting skills.
• Communication & Collaboration: Strong interpersonal and communication skills, with the ability to work effectively in a team environment.

Nice to have:

• Cloud & DevOps Experience: Exposure to cloud technologies (AWS, Azure, or Google Cloud), including Spring Cloud, Kubernetes, and Docker.
• Microservices Architecture: Experience in microservices architecture and cloud-native design patterns.
• CI/CD & Automation: Knowledge of continuous integration, continuous delivery, and automation tools.

Personal Attributes:

• Ability to work under pressure and meet tight deadlines in a fast-paced environment.
• A proactive attitude toward learning new technologies and continuously improving the development process.
• Strong attention to detail and a passion for delivering high-quality, maintainable code.

What We Offer:

• A dynamic and collaborative work environment.
• Opportunities for professional growth and continuous learning.
• Competitive salary and benefits.
• The chance to work with cutting-edge technologies on exciting and impactful projects.

Mauritius Network Services Ltd reserves the right to change, update, or withdraw any job vacancy without prior notice.
Posting a position on this website does not guarantee employment.
Only candidates selected for further consideration will be contacted.

About us

Mauritius Network Services Limited, an equal opportunity employer was incorporated in 1994 on a public private partnership and has evolved over the years to be a trusted partner to Government, Businesses and Citizens for trade and business facilitation. Our purpose is to implement, operate and maintain digital systems and services to enable secure, cost-effective and reliable interactions government agencies, businesses and citizens, anywhere, anytime.

Description of Role:

As a Technical Architect - Java, you will be responsible for designing and implementing scalable, secure, and high-performing technology solutions that align with business objectives. Leveraging your expertise in Java frameworks (Spring, Spring Boot, JPA), microservices, and containerization technologies like Docker and Kubernetes, you will guide technical teams, mentor developers, and make critical architectural decisions. You will collaborate with stakeholders to ensure technical solutions meet current and future needs, while driving innovation through research and adoption of emerging technologies. This role demands a strategic thinker and hands-on problem solver who can
optimize performance and deliver impactful solutions.

Requirements:

• Education: Degree in IT or equivalent.
• Experience: Minimum 8 years in software development.

Technical Expertise:

• Strong Java development skills with hands-on experience in Java frameworks like Spring, Spring Boot, and JPA.
• Experience with microservices architecture, including design, development, and deployment.
• Proficiency with Docker for containerization and related ecosystem tools.
• Familiarity with relational (Oracle, MySQL, PostgreSQL) and NoSQL databases (MongoDB).
• Deep understanding of software design patterns and their application to solve complex technical problems.
• Knowledge of performance tuning and optimizing enterprise applications.
• Expertise in integration technologies such as RESTful web services, SOAP, and messaging systems.

Enterprise Architecture:

• Experience with principles like scalability, high availability, and security.

Soft skills:

• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.

Nice To Have:

• Proficiency in Kubernetes for orchestration and managing containerized applications.
• Experience with message brokers like RabbitMQ.
• Familiarity with Elastic Search for search capabilities and analytics.
• Hands-on experience with Camunda for process automation and workflow management.
• Knowledge of Keycloak for identity and access management.
• Cloud experience with modern cloud platforms (AWS, Azure, GCP).
• Blockchain and AI knowledge is a bonus.

Responsibilities:

• Lead and mentor technical teams, guiding junior and senior developers to achieve excellence.
• Plan and design scalable and secure technical solutions that align with business requirements.
• Evaluate and recommend software, hardware, or integration methods to enhance system performance.
• Conduct research and drive R&D initiatives to explore innovative solutions.
• Collaborate with stakeholders to ensure technical solutions meet both current and future needs.
• Contribute to performance tuning, ensuring applications are optimized for speed and scalability.

Mauritius Network Services Ltd reserves the right to change, update, or withdraw any job vacancy without prior notice.
Posting a position on this website does not guarantee employment.
Only candidates selected for further consideration will be contacted.

About us

Mauritius Network Services Limited, an equal opportunity employer was incorporated in 1994 on a public private partnership and has evolved over the years to be a trusted partner to Government, Businesses and Citizens for trade and business facilitation. Our purpose is to implement, operate and maintain digital systems and services to enable secure, cost-effective and reliable interactions government agencies, businesses and citizens, anywhere, anytime.

We are always looking for talented individuals to join the MNS Team. Do you think you have what it takes to be part of a dynamic team?
Send your CV, and you’ll be added to our talent pool.

Mauritius Network Services Ltd reserves the right to change, update, or withdraw any job vacancy without prior notice.
Posting a position on this website does not guarantee employment.
Only candidates selected for further consideration will be contacted.